A London Borough

Current Client – Housing The Homeless for a London Borough

Housing rough sleepers and homeless people during COVID-19 and beyond, using an empty building with full 24 Hour concierge and security.

Lead Element Security were approached by the representative of a large national Building Management Company and Local Authority

Team of SIA Licensed Former British Armed Forces Security & Concierge Officers (24hr)

Team of SIA Licensed Former British Armed Forces Security & Concierge Officers to conduct the following task.

To oversee the overall running of the day to day of all residents’ movements.

To ensure all maintenance issues are dealt with in a timely manner, so we can continue to provide maximum comfort in their time of need.

Access Control
Booking people into rooms
Manning the front desk
Providing daily occupancy register
First response to any resident’s enquiries or issues whilst support staff are off premises
Maintaining the building safety ie. fire, damages, and associated reporting
Dealing with Anti-social behaviour – Maintaining usual security presence and duties
Reporting activities on site to various agencies including Local Authorities and Emergencies
To ensure the safety and well-being of all residents
Assist the support staff when needed to
Enforce the single occupancy rules
Issue food packages to residents
Maintain and observe health & safety rules
Act as fire marshal